IMAGELINK 2400 DV Plus Digital Scanner Support

USER MANUALS

FAQs

SERVICE OFFERINGS

User Manuals

IMAGELINK 2400 DV Plus Digital Scanner Support

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FAQs

The following Frequently Asked Questions apply to the DSV-E and the USB connection.

Can the older 2400/3000 Digital Scanners and not “E” versions be upgraded to use the USB2 Kit?

No, only IMAGELINK 2400/3000 DSV-E Scanners may be upgraded with USB2 kit.

If the USB connection is installed on the IMAGELINK 2400/3000 DV Plus Digital Scanner will I be able to use PowerFilm?

YES

Does any TWAIN Compliant software drive the Imagelink 2400/3000 DV Plus?

Yes, but the full functionality of the features built into the Imagelink 2400/3000 DV Plus may not be fully addressed if the compliant software does not send the commands to the feature that needs to be activated.

Why do people use PowerFilm and not just a TWAIN driver?

a) PowerFilm was built by first creating an Application Programmers Interface (API). This addresses the machine code for the features which TWAIN packages do not.

b) With thePowerFilm API the application is written to address the specific hardware features and functionality of the Imagelink DV Plus Digital Scanners. This ensures the fastest scanner communications and full use of all functionality of the product features such as deskew, border masking, Image reduction, image cropping, automatic exposure, blank page elimination and much more.

Are you then saying that by using the TWAIN Driver with the USB2 Kit option that some of the functionality in 3rd Party software may not address all the features of the Imagelink 2400/3000 DV Plus Digital Scanners?

Yes.

Does the TWAIN Driver allow me to index, output PDF, Multi-Page TIFF, etc.?

No, the TWAIN Driver is a link between the compliant software such as Adobe Acrobat Professional, Paint Shop Pro etc. It will only drive the scanner and has limited functionality.

If we want to do more than just scan with the Imagelink 2400/3000 DV Plus Digital Scanners should we use Eastman Park Micrographics’s exclusive PowerFilm Application Software?

Yes.

What type of USB port is required on the PC?

The PC requires a compliant USB2 port.

Will I still be able to use the High Speed Laser Printer with the USB2 Interface Board installed on the Imagelink 2400/3000 DV Plus Digital Scanners?

Yes, it will be the same way as it does today without the USB2 Interface Board installed on the Imagelink 2400/3000 DV Plus Digital Scanners.

What scanner controls are available through the Scanner Setup User Interface?

Service Offerings

Eastman Park Micrographics Service & Support for Micrographic Equipment

New equipment from Eastman Park Micrographics carries a 90 day warranty on parts. For the IMAGELINK Archive Writer and IMAGELINK Archive Processor product families, warranty coverage is voided if the equipment is used with other than IMAGELINK brand microfilm and chemicals.

Please contact your EPM equipment reseller for additional information on service contracts and additional support services available, including options in the US and Canada from our preferred service provider Kodak Alaris.