IMAGELINK 2400 DV Plus Digital Scanner Support

USER MANUALS

FAQs

SERVICE OFFERINGS

User Manuals

FAQs

The following Frequently Asked Questions apply to the DSV-E and the USB connection.

No, only IMAGELINK 2400/3000 DSV-E Scanners may be upgraded with USB2 kit.
Yes, but the full functionality of the features built into the Imagelink 2400/3000 DV Plus may not be fully addressed if the compliant software does not send the commands to the feature that needs to be activated.
a) PowerFilm was built by first creating an Application Programmers Interface (API). This addresses the machine code for the features which TWAIN packages do not.

b) With thePowerFilm API the application is written to address the specific hardware features and functionality of the Imagelink DV Plus Digital Scanners. This ensures the fastest scanner communications and full use of all functionality of the product features such as deskew, border masking, Image reduction, image cropping, automatic exposure, blank page elimination and much more.

No, the TWAIN Driver is a link between the compliant software such as Adobe Acrobat Professional, Paint Shop Pro etc. It will only drive the scanner and has limited functionality.

The PC requires a compliant USB2 port.

Yes, it will be the same way as it does today without the USB2 Interface Board installed on the Imagelink 2400/3000 DV Plus Digital Scanners.

Service Offerings

Eastman Park Micrographics Service & Support for Micrographic Equipment

New equipment from Eastman Park Micrographics carries a 90 day warranty on parts. For the IMAGELINK Archive Writer and IMAGELINK Archive Processor product families, warranty coverage is voided if the equipment is used with other than IMAGELINK brand microfilm and chemicals.

Please contact your EPM equipment reseller for additional information on service contracts and additional support services available, including options in the US and Canada from our preferred service provider Kodak Alaris.